The Therefore HelpDesk™ application is ideally suited for companies that ...

1. See IT as a strategic enabler.
2. Have high volumes of user initiated requests for IT support.
3. Want to maximise their return on investment for IT spend.
4. Want to impose IT best practice principles.
5. Want to reduce levels of IT related risk.
6. Want to improve IT service levels.
7. Want to improve the ease of management of their IT functions.
8. Require access to performance data to support performance management for IT staff.
9. Want to implement continuous improvement within their IT functions and therefore need access to service failure statistic to enable them to do so.

We would appreciate the opportunity to schedule some time to walk you and your team through the Therefore HelpDesk™ offering and to explore how we can unlock value for your organisation.

Feel free to give us a call if you think that we can be of assistance.